I received an e-mail from reader Lars Johansson recently telling me that ‘BP in the UK no longer demands that motor cyclists remove their helmets when they enter a petrol station. As you know, there has been a boycott campaign against petrol stations requiring this, and BP seems to have changed its corporate mind on the issue.’
Lars was right about BP, although I wasn’t aware of the boycott (and by the way, why can’t it ever be a ‘girlcott’?). In the usual hamfisted corporate way, BP didn’t make the most of it ( a comment along the lines of ‘we trust our customers’ might have been nice) and just grudgingly said that the policy had been abandoned, but – wait for it – the signs would not be taken down!
In Australia we mostly hear complaints about Shell rather than BP station staff enforcing a rule (and that’s all it is) against helmet wearing. What most people seem to object to is that it’s sometimes applied to riders wearing open face helmets, or open flip-fronts. The reaction of Australian riders has not been all one way. There is also a lot of sympathy for the staff, who may be afraid of being robbed.
I suspect that much of the reaction against the helmet-off rule is just annoyance at the perceived rudeness of the staff. But courtesy cuts both ways.
As far as I’m concerned it’s a matter of common courtesy to take your helmet off when you enter a shop of any kind, but I must admit that I sometimes leave my open face on when it’s raining or I’m in a hurry.
Jan 3, 2008
Hats off – or not?
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15 comments:
I agree that removing your helmet is a matter of common courtesy. It could also be said that common courtesy extends to trusting the people that intend to provide patronage to your business. Just as draconian speeding enforcement is only heeded by law-abiding citizens and won't help with preventing the 'headline' accidents, asking riders to remove helmets will make bugger all difference to the crime rate at service stations. I find that whether I take my helmet off depends on how long I intend to stop, the weather conditions, and whether I have donned neckmuff/balaclava/earplugs. Sometimes it is a PITA to take these off for a 60-second transaction.
I have been locked out of a Shell servo for not removing my helmet prior to attempting to pay. Fortunately I had the right change so they had to pick the cash up off the footpath outside!
I was also once told that the pump would not be turned on until I removed my helmet, just in case I keeled over and they had to render First Aid quickly! When I asked if patrons also had to remove glasses and false teeth for speedy medical assistance, they didn't see the funny side. It would make Ulysses Club refills a drawn-out process!
I feel service station helmet rules are just on more embuggerance placed on society these days, and the sooner all this type of PC-style rubbish is consigned to the bin, the better for all of us.
Anyway, pass the stepladder so I can get down off this soapbox.
Taking the helmet off is a bit inconvenient, especially for us "oldies" wearing glasses. But I accept the threat-of-robbery thing, and agree that it is courtesy to take the hat off. If I was a servo-attendant I wouldn't want some boofy big bloke coming in with his head covered!
I wouldn't want some young thing worrying about me as I enter the shop so i take the hat off, or if they already recognise the bike I am a bit nonchalant about it and just have my card ready as I pass through the doors. Rough weather down here (Albany WA) means that we all try to get in the shop ASP. Riding in NSW one day a girl asked me to take the hat off because she couldn't see my face on the CCTV and that she would be responsible if I robbed her because I could not be identified. I am sure that this was a load of codswallop that her employer had fed her, but the amount of 'drive off' cases had increased to the extent that they were getting paranoid. Luckily A half hat (Nolan postie bike type) makes this mostly a thing of chance. The operator can see my face and this is usally enough. Now if i had my ski mask on........
A "girlcott"? Now C'mon, Bear, someone as erudite as you surely knows the term comes from a personal name, not a sex reference!
After being locked out of a servo for refusing to take my helmet off after re-filling for a Sunday ride, I finally gave in and removed it. Once inside though, I let loose on the guy behind the counter making sure that he understood I thought it was stupid when I wear a flip up and you can clearly see my face. Once I had finished, all he said to me was that he had been robbed twice in the last week by guys wearing helmets.
I humbly apologised to him and left the counter feeling like a complete idiot. I realised that the guy is only doing wat he can to make his job a little safer.
I now remove my helmet all the time before entering to pay for my fuel.
G'day,
have you ever smelled a postie's head after a day riding arund in the sun?
When Middle Eastern People with their turbans and towels buy fuel they dont have to remove them...Why? Cos it's part of their religion..and it would be discriminatory to demand it, so all we need do is make motorcycling a religion...Problem solved..lol..Hey! Sounds good to me!!! ;)
I can see the staff may "fear a robbery" point of view but in nearly 30 years of riding I have never taken my helmet off, and I don't intend to change "MY RULES" unless they put up signs asking people to remove sunnies and baseball caps as well as helmets.
Any time I have made this comment the staff nod sagely and agree with my comments. Lets be honest here, any time a servo is held up by a psycho weilding a weapon it is always a bogan with sunnies and a baseball cap or a hooded sweatshirt that is shown on the news.
Why should I be discriminated against because of my mode of transport?
The same applies to pre-pay before you fill, some servos do this for all customers after Xpm and that is ok, but I refuse to use a servo that targets riders only. Again the drive offs are often cars, frequently stolen, if you watch the news.
The answer? I don't know, but I wont capitulate to theis discrimination. I saw on a website one answer is to have business cards printed with your name and contact number printed on it, and if the attendant refuses to accept payment without helmet removal, you write IOU $z.zz on the back and walk out. Not sure on the legalaties but it has an appeal to my twisted humour.
Anyway , calm, calm, think nice thoughts and reduce my blood pressure........
Annon: comment was left by Threepot900, as I tried to post by name/url before I signed up. Just for info if anyone wants a name to respond to .
Cheers, TP900
Woolworths/Caltex petrol stations have taken the helmets off one step further - they won't even let you fill up the bike if you are still wearing a helmet.
I often wonder about this helmets off thing in an attempt to avoid robbery.
In my mind there is absolutely no doubt as to who is robbing who, when I pay for my petrol.
There is no current law that can force the removal of a helmet, especially when we are merely trying to pay for goods. I am certainly no legal expert but a little research found that section 5(1)(c) of the Regulatory Offences Act 1985 (Qld) states 'Any person who, with respect to goods in a shop of a value of $150 or less whether or not the property in the goods has passed to the person, takes them away without discharging, or attempting honestly, or making proper arrangements, to discharge his or her lawful indebtedness therefore is guilty of a regulatory offence.' Subsection 2 then goes on to say 'It is a defence to a charge of an offence defined in subsection (1)(c) to prove the taking away of the goods was not dishonest.' Therefore, if a helmet-wearing motorcyclist fills up the fuel tank then enters the store, credit card or cash in hand, and makes an honest attempt to pay for the fuel they have discharged their lawful obligation by making an honest attempt to pay. If the attendant refuses to take the money they have made a commercial decision not to accept payment for the goods - no offence being committed by the bike rider.
We are legally entitled to wear helmets to refuel and subsequently pay for the goods, so why not just do it and IGNORE the discriminatory policy that has no basis at law. If they won't take your money it becomes their problem.
Hey Mr Bear
Can you ride your bike without breaking the law? I can't. Can you balance your bike while you get both your feet from the ground to the pegs before moving off & can you balance your bike after stopping while you get your feet from the pegs to the ground? If you can't you are a law breaker, bad man. Refer below for what I'm on about.
Rob Mitchell
Orange 0409 623093
http://www.rta.nsw.gov.au/rulesregulations/downloads/2008nswrrchanges.pdf Point 271
Hey Mr Bear
Can you ride your bike without breaking the law? I can't. Can you balance your bike while you get both your feet from the ground to the pegs before moving off & can you balance your bike after stopping while you get your feet from the pegs to the ground? If you can't you are a law breaker, bad man. Refer below for what I'm on about.
Rob Mitchell
Orange 0409 623093
http://www.rta.nsw.gov.au/rulesregulations/downloads/2008nswrrchanges.pdf Point 271
I work in a service station that implemented the no helmet rule. I totally agree that you all feel you are being judged as criminals. but see it from our side,
We cannot see your faces to determin if you are of the correct age for purchasing fuel (16). There are a lot of off-road bikes around that are riden by the people under this age. Even if you are 6ft tall and broadly built you could still be only 15!
There is a huge fine for those that serve under age riders/drivers and the fuel license would be lost.
Not all service station have vehicle recognition cameras positioned for both front and back of vehicles. As a motorcycle only has a rear plate it will not be photographed.
I have yet to come across anyone wearing a full Hijab while riding a bike. As this dress code is for Muslim women that abide by their laws - "to protected from the lustful gaze of men. She should not attract attention to herself in any way" I hardly think they would be riding a bike!
We also ask for riders to dismount for reason of static build up. Dismounting will ground you and is safer for yourselves incase of a spillage.It has been documented that there have been several fire accidents while riders are still positioned on their bikes.
What would happen if whilst you were refueling astride your bike you passed out?
A very nasty accident would occur!!
By not abiding by the requests of the fuel stations,you are the ones that lose out. It means you have to use more fuel to find a garage to that will allow you to re-fuel without removing your helmets.The fuel stations are not that bothered because the little fuel you buy has no great impact on their sales.
We are a very cautious society in this day and age, and have to protect ourselves - sometimes to the extreme.
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